Introduction
This Privacy Policy explains how Fudd Capital Investment Limited collects, uses, stores, and protects personal information when you visit our website at https://www.fudd.hair, contact our team, or engage our computer systems design and related services. The website and its services are developed and maintained by Fudd, our development lead, and this policy reflects how that work is carried out in practice.
We are committed to handling personal information with care and transparency. We collect only what we need to operate our business, respond to your enquiries, and improve the services we provide. We do not sell personal information, and we do not use personal information in ways that are hidden or unexpected.
Please read this policy carefully. By using our website or contacting us, you acknowledge that you have understood how we handle personal information as described here. If you do not agree with any part of this policy, you should stop using the website and contact us so we can address your concerns.
Who We Are
The data controller responsible for your personal information is Fudd Capital Investment Limited, a company operating in the computer systems design and related services industry within the professional, scientific, and technical services sector. Our registered address is Rm 1803 18/F STELUX HSE, 698 PRINCE EDWARD RD E, San Po Kong, Hong Kong (HK).
We specialise in computer integrated systems design, which means we help investment firms, wealth managers, and institutional teams design, build, and maintain the software, data, and infrastructure systems they rely on. Our work regularly involves handling technical configuration data, project records, and the contact details of the people who work with us.
Throughout this policy, the words we, us, and our refer to Fudd Capital Investment Limited. The words you and your refer to the individual visiting our website or interacting with us. Where we use the word personal information, we mean any information that relates to an identified or identifiable individual.
Information We Collect
We collect several categories of information in the course of operating our website and delivering our services. The first category is contact information, which includes your name, email address, telephone number, and the content of any message you send to us through our contact form or by email. We collect this information only when you choose to provide it.
The second category is technical information about how you access our website. This includes your internet protocol address, browser type and version, device type, operating system, the pages you visit, the time and date of your visit, and the referring website. This information is collected automatically and is used to keep the website secure and functioning correctly.
The third category is business and project information. When we engage with a client, we may collect details about the organisation, the systems being designed, the people involved in the project, and the communications exchanged during delivery. This information is held for legitimate business purposes and is treated as confidential.
How We Collect Information
We collect personal information through several straightforward channels. The first channel is direct interaction, which happens when you complete our contact form, send us an email, call our office, or otherwise communicate with our team. In these cases, you provide your information to us knowingly and voluntarily.
The second channel is automated collection through cookies and similar technologies. When you visit our website, our server and any analytics tools we use may record standard technical details about your browser and device. This collection happens in the background and does not require any action from you.
The third channel is through third parties, where permitted. For example, we may receive limited information from a service provider that helps us route enquiries, or from a business partner that introduces us to a prospective client. Whenever we receive information from a third party, we rely on that party having a lawful basis to share it with us.
How We Use Information
We use the personal information we collect for a limited and clearly defined set of purposes. We use contact information to respond to your enquiries, to prepare proposals, to arrange meetings, and to communicate with you about the services you have requested. We use technical information to keep the website secure, to diagnose faults, and to understand how visitors use the site so we can improve it.
We use business and project information to deliver the services we have agreed to provide, to manage our internal records, to meet our legal and regulatory obligations, and to protect our legitimate business interests. This includes maintaining accurate project documentation and preserving records that may be needed for audit or dispute resolution.
We do not use personal information for automated decision making that produces legal or similarly significant effects, and we do not use personal information to build profiles that are sold to advertisers. If we ever wish to use your information for a purpose that is not described in this policy, we will seek your consent before doing so where required by law.
Legal Bases for Processing
We process personal information only where we have a valid legal basis to do so. The bases we most commonly rely on are the performance of a contract, our legitimate business interests, compliance with a legal obligation, and, in specific cases, your consent. The applicable basis depends on the nature of the information and the reason we are handling it.
When you contact us with an enquiry, we process your information on the basis that it is necessary to take steps toward a potential contract with you. When we deliver services under an agreement, we process information because it is necessary to perform that agreement. When we retain records for tax or regulatory reasons, we do so to comply with our legal obligations.
Where we rely on legitimate interests, such as keeping the website secure or understanding general usage patterns, we make sure that those interests are not outweighed by your own rights and freedoms. Where consent is the appropriate basis, we will ask for it clearly and give you the ability to withdraw it at any time.
Data Retention
We keep personal information only for as long as it is needed for the purposes described in this policy, and no longer. The exact retention period depends on the type of information and the reason it was collected. Contact and enquiry information is typically retained for as long as necessary to respond to the enquiry and for a reasonable period afterwards.
Records that we are required to keep for legal, tax, accounting, or regulatory reasons are retained for the period prescribed by the applicable law. Project and contract records are retained for the duration of the engagement and for a reasonable period after it ends, so that we can respond to any follow up questions or disputes.
When personal information is no longer needed, we delete it or anonymise it so that it can no longer be linked to you. We review our retention practices periodically to make sure that information is not held for longer than is justified.
Data Security
We take the security of personal information seriously and use appropriate technical and organisational measures to protect it against loss, misuse, unauthorised access, disclosure, alteration, and destruction. As a computer systems design firm, security is central to our own discipline, and we apply the same standards to our own systems that we recommend to our clients.
These measures include access controls that restrict information to authorised personnel, encryption of information in transit and at rest where appropriate, and regular review of our systems and processes. We also train our team on the importance of confidentiality and on their responsibilities when handling personal information.
No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. However, we work continuously to reduce risk, and if we become aware of a breach that affects your personal information, we will take steps to contain it and will notify you where required by law.
International Data Transfers
We are based in Hong Kong, but some of the service providers we use may store or process information in other jurisdictions. Where personal information is transferred outside the jurisdiction in which it was collected, we take steps to ensure that an adequate level of protection continues to apply to the information.
These steps may include entering into appropriate contractual arrangements with the receiving party, or relying on recognised mechanisms that provide safeguards for cross border transfers. We select service providers carefully and review their security and privacy practices before we share any information with them.
By using our website and services, you understand that your personal information may be transferred to and processed in jurisdictions whose data protection laws may differ from those in your own country. We will always seek to ensure that your information is protected to a consistent standard wherever it is processed.
Your Privacy Rights
Depending on where you are located, you may have certain rights in relation to your personal information. These rights may include the right to access the information we hold about you, the right to ask us to correct inaccurate information, and the right to ask us to delete information in certain circumstances.
You may also have the right to restrict or object to certain processing, the right to data portability, and the right to withdraw consent where we rely on consent as our legal basis. If you would like to exercise any of these rights, please contact us using the details in the contact section below.
We will respond to your request within a reasonable timeframe and in line with the law that applies to you. We may ask you to verify your identity before we act on a request, so that we can be sure we are not disclosing information to the wrong person. If you are not satisfied with our response, you may have the right to complain to your local data protection authority.
Privacy for Children
Our website and services are intended for businesses and professional adults, and are not directed to children. We do not knowingly collect personal information from children, and we do not design our services to appeal to children. The services we provide concern computer systems design and related professional services, which are business to business in nature.
If we become aware that we have inadvertently collected personal information from a child without appropriate consent, we will take steps to delete that information promptly. If you are a parent or guardian and you believe that a child has provided personal information to us, please contact us so that we can investigate and remove the information if appropriate.
Third Party Services and Links
Our website may contain links to third party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. When you leave our website through such a link, we encourage you to read the privacy policy of the destination before you provide any personal information.
We may also use third party providers to support our website, such as hosting and analytics services. These providers may collect technical information on our behalf as described in the cookies and tracking section above. We choose providers that offer appropriate privacy and security commitments.
If you have questions about a particular third party service that our website interacts with, you are welcome to contact us and we will explain the role of that service and how it relates to your information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, in the law, or in the services we offer. When we make changes, we will update the last updated date shown at the top of this page and, where appropriate, we will provide a more prominent notice.
We encourage you to review this policy periodically so that you remain aware of how we handle personal information. Your continued use of the website after any change to this policy will be treated as acceptance of the updated terms, to the extent permitted by law.
If a change materially affects how we use your personal information, we will seek your consent where required before applying the change to information we already hold about you.
How to Contact Us
If you have any questions about this Privacy Policy, if you would like to exercise any of your rights, or if you wish to make a complaint, please contact us using the details below. We will respond to your message as promptly as we can.
You can write to us at Fudd Capital Investment Limited, Rm 1803 18/F STELUX HSE, 698 PRINCE EDWARD RD E, San Po Kong, Hong Kong (HK). You can email us at hello@fudd.hair, or you can call us on +14093290109.
We take privacy matters seriously and will work with you to resolve any concern you raise. If you remain dissatisfied after contacting us, you may have the right to lodge a complaint with the data protection authority in your jurisdiction.